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Terms and Conditions

The following Terms and Conditions apply to the use of this web site as well as all transactions conducted through the site.


Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. 


Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. MelkandCookies is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


Refund/Cancellation Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). MelkandCookies reserves the right to change its payment procedures at any time without prior notice to you.


Contact Us

Business Name: MelkandCookies


Phone: 630.251.3935


Store Hours

Customer service is available as defined on the Contact Us page of this web site.


Shipping Information

MelkandCookies ships directly from their bakery in Carol Stream, Illinois Monday through Wednesdays.


All orders placed before 12:00 PM CST will be shipped the following business day. MelkandCookies ships their cookies via US Postal Service Priority mail (1-3days). Please note that this is not guaranteed.


Guaranteed delivery is available via UPS. Please contact us for shipping and pricing information at 630-251-3935 or

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